College Help Cheat Sheet - Professional Protocol

The following will be covered on the College HELP - Professional Protocol Quiz:

Interviews and Resumes:
Here are some sample questions:

Which of the following questions is ILLEGAL for a potential employer to ask you during an interview?
A: Do you speak any other languages?
B: Can you work overtime if necessary?
C: How old are you?
D: Can you tell me about yourself?

Which of the following questions is ILLEGAL for a potential employer to ask you during an interview?
A: Can you tell me about yourself?
B: Are you married?
C: Are you willing to travel as part of this job?
D: What was your last supervisor like?

Carrie Bradshaw is applying for a Corporate Analyst position with a company and they have requested an electronic copy of her resume. What is the best way to title the document?
A: ReadMeNow.doc
B: CBradshaw.doc
C: Resume.doc
D: CarrieBradshaw,Corporate Analyst.doc

Another topic you should know:
Salary Discussion- What should you know before an interview? What is market value?

Workplace Etiquette:
Here are some sample questions:

- It’s best to return phone calls and emails within __________ hours.
- You get another call while talking on the phone to a business contact. What should you do?
- Where is the best place to put a name tag during a networking event?
- When working in a professional office environment, where should you keep your cell phone?
- It is professional courtesy to “zip” large files before sending them to a co-worker. What are you doing when you “zip” a file?

These are some other topics you should know:
spell check- What is used for?
emoticons- When is it appropriate to use them? Is it professional?
“Bcc:” vs. “Cc:”- What are they? When should you use them?

These websites will be helpful for study information:
http://career-advice.monster.com/
http://www.101emailetiquettetips.com/
http://www.careereducation.columbia.edu/resources/tipsheets/skills-business-etiquette
http://money.usnews.com/money/blogs/outside-voices-careers/2012/06/05/8-etiquette-tips-for-salary-negotiation